Citizen services

Civic-BotVirtual "Town Hall 24/7" assistant

Offer your citizens an intelligent virtual assistant capable of answering their questions instantly by relying on all the content from your municipal website.

Key features

Instant answers

The chatbot analyzes all of your website content and provides precise, contextual answers to citizens' questions.

Seamless integration

Integrates perfectly with your existing website without requiring complex technical changes on your side.

Detailed analytics

Get statistics on the most frequent questions to improve your services.

Why choose Civic-Bot?

24/7 availability

Your citizens get answers to their questions at any time, even outside opening hours.

Immediate answers

Citizens do not like to wait, and understandably so. Answers provided by the assistant are immediate.

Reduced workload

Reduce calls and emails by helping citizens quickly find the information they need.

Automatic updates

The chatbot updates itself automatically with newly published content from your website.

Civic-Bot
Virtual assistant
Citizen

"How do I dispose of my natural Christmas tree after the holidays?"

Civic-Bot

To dispose of your natural Christmas tree after the holidays in Shawinigan, you must:

  • Register for the special collection no later than Thursday, January 9, 2025 (the date has not yet been determined for 2026). You can do this online at shawinigan.ca/sapin or by phone at 819 536-7200.
  • Then place your tree at the curb no later than Sunday, January 12.
  • You can also bring your tree to the ecocenter located at 30, 28e Rue.

Please note that this special collection is not systematically carried out door to door, so registration is mandatory for your tree to be picked up.

Sources:

2024-11 - Press release.pdf
241216_infos_municipales.pdf
shawinigan.ca
0.21 mg of CO2e
0.04 ml of water

Green and responsible AI

GenerIA AI models are optimized to minimize environmental impact while maximizing performance

0.3 mg CO2
per interaction, on average

Lowest measurements on the market, normalized according to AFNOR

0.01 ml H2O
per interaction, on average

Water stress that is almost impossible to measure

100%
per interaction, on average

+ Recycled servers (excluding GPUs and storage)

-60%
per interaction, on average

Compared with traditional AI solutions

Our environmental commitment

AI models optimized to reduce energy consumption
Infrastructure hosted in eco-responsible data centers
Optional carbon offsetting for all our operations
Automatic dashboards and environmental footprint reports

Pricing

Complete intelligent virtual assistant solution for citizens

Setup

One-time setup and configuration fee

$6,747

Setup includes:

Initial system configuration
Smart indexing of your website
AI training on the extracted data
Team onboarding and training

Monthly subscription

Progressive pricing based on the size of your municipality

Cancelable at any time

$429
Under 1,000 residents
$1,107
1,000 to 5,000 residents
$1,539
5,000 to 10,000 residents
$2,403
10,000 to 50,000 residents
$4,158
50,000 to 100,000 residents
Price on request
100,000+ residents

Included in all subscriptions:

Natural language queries
Intuitive citizen interface
Results explainability
Automatic updates
Extended technical support

Ready to modernize your municipality?

Discover how our AI solutions can significantly enhance your municipal services